Monday, 8 August 2011
Tuesday, 12 July 2011
In the Chair.
Me? Steve Price of Unsuitable & One Black Bear? Chairman of PACE? With my reputation?
Well, age and fatherhood has certainly (slightly) mellowed my social antics of late but it's with the greatest of pride and pleasure that I take the helm of this grand old institution. It's certainly been an ever-present in my career to date. The PACE Christmas Lunches of years gone by being the stuff of legend in the depth and breadth of their debauchery!
But being involved in the organisation for the past few years has made me realise what a good thing PACE is and an initiative that deserves to be preserved as the world around it continues to turn itself inside-out.
I’m allowed to chair PACE for two years and you won’t find me trying to turn it into something it’s not. For me, PACE is about three things:
Networking, Enjoyment and Altruism.
My own network has been significantly broadened - with significant business gained in the process - since I got involved and I’ve certainly had a lot of fun. The charitable side of PACE, however, is something that is often overlooked with many thousands of pounds being raised for worthy local causes each year and not a penny profit made by anyone involved.
The perception of the creative industries is often a cynical one, and those of us plying our trade in advertising still suffer the red braces ‘greed is good’ stigma from the 80s. I, for one, take a great deal of pride in ‘giving something back’. Warren Buffett levels of philanthropy it isn’t, but it’s gratifying to do what you can for good causes and supporting PACE and its charities by attending an event is about as easy as it gets.
*polishes halo*
Now... have I talked to you about membership???
Thursday, 30 June 2011
Liars
Take a look at the copy here http://www.fonesure.com/business/index.html
In particular the passage that reads: "Replacement handsets provided within 48 hours with a 7-10 day turnaround for repairs."
Turns out I'm mis-reading this. It doesn't in fact mean that within 48 hours of me reporting that my phone is broken, I will receive a replacement and if it can be repaired, it will be done so in 7-10 days.
What it actually means is that I phone them up, report the fact that the phone is dead. They then email me a claim form which I have to fill in, print out and post (yes, post in 2011) back to them. This should be with them tomorrow, let's say 24 hours.
They then send the claim form through to the claim assessment department, who will then (if everything is in order) send me a bag in which to send off my phone, so another 24 hours minimum.
On receipt of this bag, I then package it up and send, at my own cost, recorded delivery off to the repair department. Another 24 hours.
They then look at the phone and if it can't be repaired (I guarantee it can't) they will inform me "usually within 48 hours but up to 10 days" - let's give them the benefit of the doubt and hope that they will do this in the 48 hours I was quoted on the phone.
After this, they then say they will have a replacement phone to me within 48 hours.
So, at best - a replacement phone will be with me in 168 hours. At worst, 384.